Privacy Policy on 8mhd

This privacy policy explains how 8mhd collects, uses, stores and protects personal data when players register, deposit, play and withdraw. It applies to every account and covers the information gathered directly, through gameplay activity, and via cookies described in the separate Cookies Policy, alongside the safeguards outlined on the Responsible Gambling hub.

Information We Collect

8mhd collects information players provide directly during registration and account use, such as name, date of birth, contact details and payment information. It also collects information generated automatically through gameplay, including bets placed, game history and session duration, plus technical data such as device type, IP address and log-in timestamps used for account security.

How We Use Your Information

Personal data is used to verify identity and age, process deposits and withdrawals, operate the game library and loyalty programme, detect fraud and problem-gambling risk indicators, and communicate important account or promotional updates. Data is never used to make decisions that would circumvent responsible-gambling safeguards.

Data Security

Account and payment data is protected with TLS encryption in transit and access-controlled storage at rest. Internal access to personal data is limited to staff who need it to perform their role, and payment processing follows PCI-DSS compliant standards through licensed payment partners rather than storing full card details on 8mhd's own servers.

Sharing & Third Parties

Personal data is shared only where necessary: with licensed payment providers to process transactions, with identity-verification partners to confirm age and eligibility, with regulators where legally required, and with independent support organisations only when a player chooses to contact them directly. 8mhd does not sell personal data to third parties for marketing purposes.

Your Rights & Choices

Players can request a copy of the personal data 8mhd holds about them, ask for inaccurate details to be corrected, and request account closure. Marketing communications can be turned off at any time from account settings without affecting core account functionality or access to responsible-gambling tools.

Data Retention

Account and transaction data is retained for as long as an account remains active and for a further period afterwards to meet regulatory record-keeping and anti-fraud obligations. Data no longer required for these purposes is securely deleted or anonymised in line with standard data-retention schedules.

Privacy at a Glance

• Personal, gameplay and technical data collected to run and secure your account
• TLS encryption and access-controlled storage protect data at rest and in transit
• Data shared only with payment, verification and regulatory partners as required
• Players can request access, correction or deletion of their personal data
• Marketing emails can be switched off without affecting core account access

FAQ

What personal data does 8mhd collect?

8mhd collects identity, contact and payment details provided at registration, along with gameplay activity and technical data such as device and log-in information.

Does 8mhd sell my data to third parties?

No, personal data is never sold to third parties for marketing purposes; it is only shared with payment, verification and regulatory partners where necessary.

How is my payment information protected?

Payment data is processed through licensed, PCI-DSS compliant payment partners and protected with TLS encryption; full card details are not stored on 8mhd's own servers.

Can I see or delete the data 8mhd holds about me?

Yes, players can request a copy of their data, ask for corrections, or request account closure through customer support.

Does this policy cover cookies used on the site?

Cookie-specific details, including the types of cookies used and how to manage them, are covered separately in the Cookies Policy.